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Privacy Policy

Effective Date: May 28, 2024
 

At PEKOE, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or purchase our products. By using our website, you consent to the data practices described in this policy.
 

1. Information We Collect
 

Personal Information: We may collect personal information such as your name, email address, mailing address, phone number, payment information, and other details necessary for processing your orders and providing customer service.
 

Usage Data: We may collect information about your interactions with our website, including your IP address, browser type, operating system, pages visited, and the date and time of your visits. This data helps us understand how you use our website and improve your experience.
 

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect data about your browsing behaviour. Cookies are small text files stored on your device that help us remember your preferences and track your usage of our website.
 

2. How We Use Your Information
 

Order Processing: We use your personal information to process and fulfill your orders, including shipping, billing, and customer support.
 

Communication: We may use your contact information to send you updates about your orders, respond to your inquiries, and provide important information about our products and services.
 

Marketing: With your consent, we may send you promotional emails, newsletters, and special offers. You can opt-out of these communications at any time.
 

Website Improvement: We use usage data and cookies to analyze website performance, troubleshoot issues, and enhance your browsing experience.
 

3. Sharing Your Information
 

Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us with payment processing, order fulfillment, shipping, marketing, and website analytics. These providers are contractually obligated to protect your information and use it solely for the purposes specified by us.
 

Legal Compliance: We may disclose your information if required by law, legal process, or governmental request. We may also share your information to protect our rights, privacy, safety, or property, and that of our customers and partners.
 

Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner or entity.
 

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure.
 

5. Your Rights
 

Access and Update: You have the right to access and update your personal information by contacting us at info@pekoe.life
 

Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
 

Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
 

6. Children's Privacy
 

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take appropriate steps to delete the information.
 

7. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.
 

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
 

PEKOE
Email: info@pekoe.life
Address: 45 Bramalea Rd, Brampton, ON L6T 2W4 - Unit #109

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